India’s No. 1 Affordable Luxury Clothing Brand

Customer Help

Our support team is always here to assist.

Common purchase queries answered

Orders and Shipping

Delivery times vary based on location and shipping method chosen during checkout. Typically, orders are processed within 2 business days, and shipping times range from 7 to 10 business days domestically/internationally.

Click on the “Sign Up” or “Create Account” link on our website, and follow the prompts to enter your information. You will receive a confirmation email once your account is created.

Contact our customer support team immediately with your order number. Address changes can be accommodated if the order hasn’t been shipped yet.

Upon shipment, a tracking number is emailed to you. Use this number on our website’s tracking page or the respective courier service’s website to track your order.

No, we prioritize your security. We do not store or keep credit card information on file. All transactions are processed securely.

Tax may be applied based on your location and local tax regulations. The tax amount will be visible during the checkout process.

We ship internationally to many countries. During checkout, enter your address to see if we deliver to your location.

Depending on the items ordered, they may be shipped together or separately if they are from different locations or warehouses.

If you need to swap an item

Returns and Exchanges

Our return policy allows you to return items within 1 days of receiving your order. The item must be unused and in its original condition with tags attached. For detailed instructions, please visit our Return and Refund page.

We apologize for the inconvenience. Please contact our customer support team immediately with your order number and details of the incorrect item. We will guide you through the return and replacement process.

We’re sorry to hear that. Please reach out to our customer support team with photos of the damaged item and your order number. We’ll assist you in processing a return or exchange.

Once your return is authorized, you will receive instructions and the correct mailing address. Please follow the provided guidelines to ensure your return is processed efficiently.

For customer support, you can contact us via email at order@arthmen.com. Our support team is available during business hours to assist you

Contact our customer support team immediately with the correct shipping information. If the order hasn’t shipped yet, we’ll update the address. If it’s already shipped, we’ll assist in resolving the issue with the carrier.

We process orders quickly, but if you need to make changes, contact us as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been processed or shipped.

We may offer pre-order options for certain items. Please check the product page or contact our customer support team for information on pre-order availability and details.