India’s No. 1 Affordable Luxury Clothing Brand

Return Policy

  • Timeline: Customers have 7 calendar days from the date of receiving the item to initiate a return.
  • Condition of Item: Items must be unused and in the same condition as received, along with the original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required to process the return.

Refund Process

  • Inspection and Notification: Upon receiving the returned item, the company will inspect it and notify the customer about the status of the return.
  • Refund Initiation: Approved returns will prompt the initiation of a refund to the original payment method.
  • Credit Timeline: The timeline for receiving the credited amount will vary based on the policies of the card issuer.

Shipping

  • Responsibility: Customers are responsible for the shipping costs associated with returning the item.
  • Non-refundable Shipping Costs: The original shipping costs incurred by the customer are nonrefundable.
  • Refund Deduction: If a refund is issued, the cost of return shipping will be deducted from the refunded amount.

Contact Information

  • Queries: For any inquiries regarding the return process, customers are encouraged to contact the company.

This policy is concise and emphasizes the importance of adhering to specific conditions for returns, including the timeline, item condition, and proof of purchase. Additionally, it outlines the responsibilities regarding shipping costs for both the return and the refund process.